Most orders are made and ready for shipping within 3-5 days.
If I know there's a problem or a significant delay, I will contact you via email to let you know.
Domestic / UK shipping
You'll get FREE standard delivery if you spend £45 or more; if your order is under £45, shipping will be added at checkout.
Since the advent of Covid, the cost of international shipping gone up a lot.
If you go through to checkout and put in your location, you should be able to see delivery costs before you order.
Overseas orders usually go via tracked courier.
ALL overseas orders can be subject to unexpected and sometimes very lengthy delays that are outside of my control.
Customs charges and duty
Some countries do charge import duty and / or tax on shipments from the UK.
The shipment value at which duty starts to be applied, and the charge, varies enormously. It also changes regularly, and (in my experience) is inconsistently applied.
In other words, some large, expensive parcels get through without any additions, and some small, inexpensive shipments don't.
I ship to more than 180 different states, countries and territories and, to be honest, I can't keep up with the import arrangments for them all.
So all shipments are sent 'duty unpaid'.
This means if a shipment ends up with fees to pay on import, it's down to the recipient to pay them.
If you choose not to pay the duty, the parcel may be destroyed, or it may be returned to me (sometimes with hefty charges added).
For this reason, parcels that are not delivered, returned to me, or destroyed because of unpaid duties or taxes, are non refundable.
If this worries you, please investigate your local tax and import duty arrangments BEFORE placing your order.
Shipping to Europe post Brexit
As of 1st January 2021, shipping items from the UK to European Union countries is unpredictable.
Parcels may take a long time, paperwork requirements are often not clear, and new import duties and other charges are likely to apply.
Any questions about shipping or delivery, please contact me