A high quality metal keyring with a beautiful millefiori print inlay.
Comes in a lovely silver-embossed black DoodlePippin box with velvet liner, the perfect small gift for almost anyone.
The front carries the shaped inlay; the rear is smooth and slightly curved - a nice thing to hold in your hand.
They're very hardwearing (we've tested!) and perfect to slip into a jeans pocket or handbag.
Keyring itself measures 5cm x 2.5cm. The split ring at the top is just over 3cm diameter. So about 9cm long in total.
I want you to be 100% delighted with your purchase. So if for any reason you are not, please let me know!
Below you'll find my general Returns, Refunds and Exchanges policy.
________________________________________________
FAULTY or DAMAGED ITEMS:
If you find there's a problem with your order, please contact me within 7 days of delivery.
Let me know what's happened and what you'd like me to do.
On faulty items, I offer prompt replacement or a refund as standard.
_________________________________________________
NON-FAULTY ITEMS
Most of my pieces (including tiles, mugs, chopping boards, coasters etc) are made to order.
As a courtesy, I do accept returns on most made-to-order pieces (exceptions are listed below).
BUT I reserve the right to charge a 50% restocking fee, and to impose a maximum refund limit of £250.
In other words, you'll get a refund of 50% of the purchase price once I’ve received the undamaged item/s back, up to a maximum of £250.
This is because all returned items have to be checked, photographed, and re-listed - at a big discount - as 'ready-made' sale sets (like these).
I also have to find somewhere to store them until they are resold, which might be years.
(Click here to see where most returns end up)
I operate a different policy with single tile samples. On individual tile samples, I will refund 100% of the purchase price of the tiles once they're back with me.
Shipping is non-refundable in either direction.
Glass Splashbacks: As they are made to order in bespoke sizes, all glass splashbacks are non-returnable and non-refundable. Please check your dimensions carefully before ordering!
Wallpaper: As wallpaper is printed to order, it is non-refundable and non-returnable. Please check you're ordering exactly the right paper type and quantity for your project.
If you find a fault, or the wrong item has been delivered, please contact me and I'll arrange for a replacement to be dispatched as soon as possible.
________________________________________________
USE CONTRARY TO GUIDELINES
Intended use and limitations are clearly stated in the listing.
For instance, intense heat / flame / abrasives / chemical cleaners may harm decorative finishes.
Take note of the care instructions / useage guidelines before using or installing your item/s.
I can't refund items that have been used, or installed, contrary to their intended use or stated limitations.
________________________________________________
HOW TO RETURN ITEMS
If you have items to return, please...
- Contact me to let me know what's gone wrong and to work out how to proceed. This is because, in a busy studio, an 'unnanounced' parcel may sit unopened for weeks. It may even get unpacked and put away without me knowing.
- Send pictures if your items are faulty or damaged. I need these to claim on my postal insurance; refunds can't be issued without them.
- Package items to be returned in the the same manner as they were shipped, using the same appropriately protective layers.
- Get proof of postage. I would strongly recommend a tracked service, as I can't refund items that go missing, or arrive damaged.
I will issue a refund as soon as the piece arrives back safely on my desk, but depending on your payment method, it may take several days for the refund to be processed.
________________________________________________
Please Click Here for information on Shipping Delays and Losses