A patterned red-brown bumble bee graces the front and back of this high quality white mug. The lovely pattern on the bee started life as an original pattern in clay, based on the ancient millefiori technique. A fabulous and unusual gift for any bee lover.
Handprinted in my studio in Reigate, UK.
Choose your mug:
- Ceramic - a sturdy everyday mug (8cm dia x 9cm high, approx 300ml capacity)
- Petite bone china mug - a delicate cup, perfect for fresh coffee or a mint tea (7.5cm dia x 8.5cm high) and 230ml capacity
- Large bone china mug - a large but fine-walled porcelain mug, perfect for tea (8.5cm dia x 9cm high) and 320ml capacity
€¢ All mugs are dishwasher safe
€¢ All mugs are microwave safe
€¢ Removeable DoodlePippin stamp on the base
€¢ Arrives gift wrapped in tissue with a DoodlePippin millefiori pattern seal - the perfect (easy!) gift
€¢ Sending a GIFT? Just mark as a gift, add your personal note at checkout, and I will include a pretty gift card with your message.
€¢ Hand-made to order
€¢ Every coffee mug is sent in bubble wrap and a 'smash-proof' double walled box to ensure safe arrival (no matter how much your Postman plays football with it).
I want you to be 100% delighted with your purchase. So if for any reason you are not, please let me know!
Below you'll find my general Returns, Refunds and Exchanges policy.
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FAULTY or DAMAGED ITEMS:
If you find there's a problem with your order, please contact me within 7 days of delivery.
Let me know what's happened and what you'd like me to do.
On faulty items, I offer prompt replacement or a refund as standard.
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NON-FAULTY ITEMS
Most of my pieces (including tiles, mugs, chopping boards, coasters etc) are MADE TO ORDER.
As a courtesy, I do accept returns on most made-to-order pieces. But I reserve the right to charge a 50% restocking fee.
In other words, you'll get a refund of 50% of the purchase price once I’ve received the undamaged item/s back.
This is because all returned items have to be checked, photographed, and re-listed - at a discount - as 'ready-made' sale sets. I also have to find somewhere to store them until they are resold.
(Click here to see where most returns end up)
I operate a different policy with single tile samples. On individual tile samples, I will refund 100% of the purchase price of the tiles once they're back with me.
Shipping is non-refundable.
Glass Splashbacks: As they are made to order in bespoke sizes, all glass splashbacks are non-returnable and non-refundable. Please check your dimensions carefully before ordering!
If you find a fault, or the wrong item has been delivered, please contact me and I'll arrange for a replacement to be dispatched as soon as possible.
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USE CONTRARY TO GUIDELINES
Intended use and limitations are clearly stated in the listing.
For instance, intense heat / flame / abrasives / chemical cleaners may harm decorative finishes.
Take note of the care instructions / useage guidelines before using or installing your item/s.
I can't refund items that have been used, or installed, contrary to their intended use or stated limitations.
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HOW TO RETURN ITEMS
If you have items to return, please...
- Contact me to let me know what's gone wrong and to work out how to proceed. This is because, in a busy studio, an 'unnanounced' parcel may sit unopened for weeks. It may even get unpacked and put away without me knowing.
- Send pictures if your items are faulty or damaged. I need these to claim on my postal insurance; refunds can't be issued without them.
- Package items to be returned in the the same manner as they were shipped, using the same appropriately protective layers.
- Get proof of postage. I would strongly recommend a tracked service, as I can't refund items that go missing, or arrive damaged.
I will issue a refund as soon as the piece arrives back safely on my desk, but depending on your payment method, it may take several days for the refund to be processed.
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Please Click Here for information on Shipping Delays and Losses
