Frequently Asked Questions 

These lists are fairly exhaustive, but if you can't find the answer to your question here, please contact me

General questions

Questions about shipping, delivery, returns


Care instructions


Workshop questions and information


Size guides and advice

Standard sizes of worktop savers are:

  • Small rectangular = 28cm x 20cm

  • Medium rectangular = 28cm x 30cm

  • Large rectangular = 38cm x 28cm

I also make round worktop savers in 20cm and 30cm diameter.

All worktop savers have four rubber feet attached to the base which means the surface of the worktop saver is approximately 6mm higher than the worksurface it sits on.

Please note: at present the medium rectangular has a smooth glass surface, while all the other sizes have a very lightly textured surface referred to as 'chinchilla'. They're both exactly the same in use.

Worktop protector sizes

My standard tile sizes are currently

  • 10.7cm (4.25 inches) square and approx 5mm deep.

  • 15.2cm (6 inches) square and approx 6mm deep.

However I can print a much wider range of sizes provided I can get hold of the blanks required.

Some other possibilities:

  • 20cm x 20cm

  • 10cm x 15cm

  • 30x30cm

NB If you've bought sample tiles before putting in a bigger order, please let me know! At times the depth of the blanks varies - which means you don't want to have a mixture of different "sources" of tiles. If I know the exact size of your samples I can make sure the rest of the set is made to match.

Tile sizes

Bangle sizing advice:  


I use diameter in centimetres for bangle sizing. I consider a 6cm diameter bangle is a small-medium, a 6.5 is medium, and a 7 is large. 

Two options to work out what will fit:

1: Measure a well-fitting bangle you (or your intended recipient!) already own:

The measurement you're looking for is the internal diameter in centimetres. (This is a useful way of finding the right size for a gift for someone else!)

2. Measure your hand:

Pinch your fingers and thumb together to make your hand as small as possible. Wrap a piece of string snugly around the widest part (usually over or just below the first joint in your thumb) and then measure it.


Or use a flexible tape measure. Measure the string or read the tape measure, and divide by 3.14 to get the approximate size.

Jewellery sizing

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Park Lane East, Reigate, RH2 8LH